Radio & Dispatch Services

Code 3 Dispatch Services is a private Communications Center that provides two-way radio solutions and response to public & private agencies, companies and businesses. We utilize a Mission Critical PTT Over Cellular (POC) radio to allow us to provide better coverage in even the most rural areas as compared to standard UHF, VHF, or 800mhz radios. Our customers range from public safety, emergency medical services, private security companies, tow and utility companies, businesses and more. Our Center located in California has the ability to dispatch, and call take for all of our customers statewide should they need us to. We also have customers who strictly dispatch through our center with our professionally trained staff ready to deal with any situation.

Radio Dispatching & Monitoring Services

At our dispatch center, we go above and beyond to ensure the safety and efficiency of your operations. Our highly trained dispatchers not only handle call taking and dispatching duties but also provide vigilant monitoring and notification services.

Our dispatchers closely monitor all radio traffic around the clock. By staying attuned to every communication, they are able to quickly respond to requests for assistance, relay important information, and proactively identify potential issues. This level of monitoring helps maintain a secure and well-coordinated environment for your team.

In the event of an emergency, our dispatchers are trained to handle high-stress situations with precision and efficiency. They can swiftly assess the severity of the situation and promptly notify the appropriate authorities, such as the security patrol, police, medical services, fire department, or tow company, based on your specific instructions. This ensures a rapid and coordinated emergency response when every second counts.

Our dispatchers act as a central point of contact, facilitating smooth communication and collaboration between your team and external emergency service providers. They serve as a reliable liaison, relaying critical information accurately and in a timely manner to ensure effective coordination during emergency situations.

We understand that different incidents may require specific notification protocols. Our dispatch services allow you to define the preferred notification process based on the type of incident. For example, you can request immediate notification to the police for security-related issues, medical services for medical emergencies, fire departments for fire incidents, or tow companies for vehicle-related incidents. We adapt to your requirements to ensure appropriate notifications are sent without delay.

Our dispatch system maintains a comprehensive log of all calls, notifications, and dispatch activities. This documentation serves as a valuable resource for future reference, incident analysis, and reporting. It enables you to review the timeline of events, evaluate response times, and ensure compliance with established protocols.

With our dispatch service, you can rest assured that your operations are monitored diligently, and emergency notifications are handled promptly and efficiently. We prioritize the safety and well-being of your team and seamlessly collaborate with external emergency service providers to ensure a swift and coordinated response in critical situations. Trust us to keep your business secure and responsive, 24/7.